Shipping policy

 

Shipping & Delivery

 


 

1.1 Discreet Packaging

 


Your privacy is our priority.

All orders are shipped in plain, unbranded, discreet packaging with no indication of the contents.

 

1.2 Processing Time

 


Orders are typically processed and dispatched within 2–4 working days.

Delivery times depend on your country and chosen shipping method.


 

1.3 Shipping Costs

 


Shipping fees are calculated at checkout based on your address and shipping method.


 

1.4 Global Inventory

 


To provide a wide product catalogue and worldwide availability, our inventory is shipped from multiple international warehouses.

All shipments are trackable, and a tracking number is provided once your order is dispatched.

 

 

 

2. Delivery Issues & Address Errors

 


 

2.1 Incorrect or Incomplete Address

 


If an order is returned to us due to an incorrect address or failure to receive the package, you may choose:

 

  • Redelivery to a corrected address — $20 reshipping fee, or

  • Refund of the product value — minus a $20 return handling fee.

 


 

2.2 Parcels Not Returned to Us

 


If the parcel is not returned to us by the carrier, no refund or redelivery can be issued.

ChastityVault.com is not responsible for deliveries sent to incorrect or incomplete addresses provided by customers.

You will need to place a new order with the correct information.

 

 

 

3. Estimated Delivery Times

 


 

Standard Shipping

 

 

  • Average delivery: 5–12 working days

  • In some countries, it may take up to 30 days

 


 

Express Shipping

 

 

  • Average delivery: 3–7 working days

  • In some countries, up to 10 working days

  • Remote DHL areas are not covered by standard Express pricing

 


 

Delays

 


Customs inspections, shipping backlogs, or local carrier delays may extend delivery times.

If your parcel is not delivered within 60 days, you are eligible for reimbursement.

 

 

 

4. Customs & Import Taxes

 


 

4.1 USA

 


No customs duties for US customers.


 

4.2 Canada & European Union

 


Custom taxes may apply in approximately 10% of cases.

If you need specific documents for customs, contact us.


 

4.3 India

 


Custom duties always apply and must be paid by the customer.

 

 

 

5. Need Assistance?

 

If you have any questions about shipping or tracking your order, contact us at:


Info@chastityvault.com